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(HONOLULU, HI) November 23, 2015 – The International Luxury Hotel Association partnered with TrustYou to announce the winners of its 2015 North American Guest Experience Award Ceremony. As the premier provider of online reputation management, TrustYou aggregates thousands of reviews from Internet websites and is used by over 12,000 hotels to oversee and manage user generated reviews and other content. By analyzing the reviews, TrustYou created seven categories for Luxury Properties across all of North America including: Best Food and Beverage, Best Grounds, Best Lobby, Best Rooms/Housekeeping, Best Service, Best Spa and Best Overall. Trump®  International Hotel™ Waikiki was the only hotel to win two categories: Best Service and Best Rooms/Housekeeping.


“It is truly an honor to be the only U.S. hotel nominated for the Best Service and Best Rooms/Housekeeping Awards and to win both of these very competitive categories,” says Scott Ingwers, Regional Vice President and Managing Director. “Our entire team of associates is thrilled that their dedication to providing excellent service and genuine Hawaiian hospitality has been acknowledged in such a prestigious manner.”


Trump International Hotel Waikiki is comprised of 462 luxurious units with options of studio or 1, 2, and 3 bedroom suites. Floor to ceiling windows, hand-crafted millwork cabinetry, rare Brazilian Granite countertops, Turkish Travertine flooring, Wolf, Sub-Zero, and Bosch Premium Appliances, Italian marble five fixture baths, 42 inch flat panel HDTV with DVD, and custom designed furniture are just some of the lavish highlights that delight hotel guests. Personal Attaché Services ensure that every guest need is addressed. The Spa at Trump® along with the state-of-the-art fitness center and infinity pool allow guests to feel their best during their stay. Dining at the hotel’s open-air restaurants, In-Yō Cafe and Wai'olu Ocean View Lounge, offers fresh, delicious, island-inspired cuisine and hand-crafted beverages that are second to none.




Launched in October 2007, Trump Hotels is a family enterprise with an unparalleled history of providing extraordinary customer experiences around the world.  Our hallmarks include unique and inspired design at iconic hotels in renowned locations globally, complemented by fully focused and authentic personal service.  Founded and led by internationally renowned developer Donald J. Trump and his children, Donald Jr., Ivanka and Eric, the prestigious portfolio includes Trump International Hotel & Tower® New York, Trump International Hotel & Tower® Chicago, Trump International Hotel™ Las Vegas, Trump® International Hotel Waikiki, Trump SoHo® New York, Trump® International Hotel & Tower Panama, Trump International Hotel & Tower Toronto®, Trump National Doral® Miami, and Trump International Golf Links & Hotel™, Ireland.  With a growth strategy to deliver exceptional hotel and resort offerings in key gateway cities and travel destinations around the world, TRUMP HOTELS™ expands to Vancouver, Washington, D.C. and Rio in 2016, and to Asia for the first time with projects in Lido and Bali, Indonesia. Reservations can be made at or by calling (855) TRUMP-00 (878-6700). TRUMP HOTELS is headquartered at Trump Tower, 725 Fifth Avenue, New York, NY 10022. Connect with TRUMP HOTELS on its social media pages.


Alyssa Hui

Manager of Public Relations & Digital Marketing

Trump International Hotel Waikiki

[email protected]


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