Trump Chicago Updates
Chicago is open and we can't wait to welcome you back! We remain dedicated to providing our signature, unsurpassed luxury with refreshed policies to ensure that you enjoy peace of mind along with the incredible experiences you’ve come to know and love from Trump Hotels.
The State of Illinois and Chicago have entered into Phase 5, capacity restrictions have been lifted at most businesses. All guests will still need to wear masks in certain places around Chicago, including schools, health care facilities and on public transit, but fully vaccinated people won’t need masks in most settings. While you will still see our associates in face masks, please note that we no longer require face masks for vaccinated guests. Please refer to www.chicago.gov/coronavirus for additional resources and updates.
Learn more about our commitment to health and safety HERE.
If we may assist you with any special requests prior to your arrival, you may reach our Trump Attaché by email: [email protected] or by calling +1 312 588 8000.
In this ever-changing environment, please know that we will continue to post updates here for any and all changes to our policies. If you have any questions, please contact us at +1 312 588 8000.
Trump Hotels Reservation Update
All guests checking-in must provide a valid driver’s license or passport and a valid credit card. The name on the credit card must match the valid identification provided. All credit/debit cards are pre-authorized at check-in. A pre-authorization amount for room, tax and incidentals will be placed on hold until check-out. A pre-authorization is not a charge to your account, it is a temporary hold on those funds. Once your actual charge is posted at check-out it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank. Generally, most banks release the hold within 3-5 days.
Because each of our customers' circumstances are unique, cancellations are handled on a case by case basis. Please call the hotel at +1 312 588 8000 for more information.
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