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Best Rate Commitment

Terms & Conditions

Trump Hotels™ commits that if you make a reservation for one of our boutique 5 star hotels on a Trump Hotels website, reservations, or directly with a participating hotel and then find a lower rate on some other booking channel, we'll not just match it but extend an offer for an addtional 10% discount off the competing room rate, subject to the following terms and conditions:

  • Offer only applies to participating Trump Hotels properties. Offer not applicable to Trump SoHo® New York and Trump® International Hotel Waikiki reservations.
  • You must find a lower publicly available rate on a non-Trump Hotels booking channel (except for opaque websites) for the same accommodations (as defined below) within twenty-four (24) hours of booking your reservation. The term same accommodations is defined as the same accommodations at the same hotel with the same dates of stay, same length of stay, same number of guests, same room type, same cancellation and advance purchase policies, and the same terms and conditions governing the room rate.
  • Once we verify the availability and eligibility of the lower rate, we'll adjust your reservation bill accordingly.
  • You or your Travel Agent on your behalf must complete and submit a claim form to Trump Hotels in accordance with the claim form's instruction. Click here to submit a claim form.
  • Your claim must be received within 24 hours of the time the original reservation was confirmed and at least 72 hours prior to arrival at the hotel.
  • The same accommodations must be available for purchase at the time your claim is submitted.
  • Once we verify the availability and eligibility of the lower rate, we'll match it.
  • Trump Hotels reserves the right to modify or cancel this offer and the terms and conditions at any time in its sole discretion and to discontinue the offer to anyone who appears to be using the offer in a manner inconsistent with the terms and conditions or the intent of the offer or any portion of the offer or in a manner inconsistent with local or federal laws, statutes or ordinances.
     

Our Best Rate Commitment Offer does NOT APPLY to the Following:

  • Offer not applicable to Trump SoHo® New York and Trump® International Hotel™ Waikiki reservations.
  • Reservations booked through a non-Trump Hotels booking channel or a non-designated GDS, third party website, or any other channels.
  • Rates available on opaque websites where the hotel brand and specific hotel are not known until the booking is made (e.g., Priceline.com, Hotwire.com).
  • Hotel packages or travel packages which may include hotel, airfare, car rental, food and beverage offers, or other similar packages or amenities.
  • Discount or negotiated rates not available to the general public, including but not limited to the following rates: membership, corporate, government, promotional, unpublished, employee, offline wholesale/FIT, pre-paid rates that may involve a voucher (including electronic vouchers), group or other specially negotiated rates.
  • Reservations made within 72 hours of day of arrival.
  • Taxes, gratuities, service charges, early departure fees, or other fees and incidental charges.
  • Rate disparities due to fluctuations, rounding, or differences in the currency exchange rates are excluded from the offer.
  • Only one claim may be submitted and is eligible for each stay. For purposes of Our Best Rates Commitment. A stay shall be defined as the total number of consecutive nights spent by the same guest, guests, or subset thereof, at the same participating hotel, without regard to whether a guest checks out and checks back into the participating hotel again

 

Submit a Best Rate Claim Form

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